About Me
I'm Ömer Gök, an IT Service & Support Engineer (2nd Level) with a background in project/quality management and an ongoing B.Sc. in Business Information Systems. I focus on reliable IT operations, incident/problem management, and process improvements—currently preparing to specialize in cybersecurity and automation.

Quick Highlights
- 3+ years in IT (support & operations)
- ITIL mindset: incident/problem management, documentation
- Process improvement & light automation
- Goal: Security+ → OSCP (cybersecurity transition)
Experience & Education
B.Sc. Business Information Systems
PresentUniversity (Ongoing)
Studying business processes, information systems, and technology integration.
IT Service & Support Engineer (2nd Level)
3+ yearsCurrent Role
IT operations, incident/problem management, and process improvements with ITIL mindset.
Project & Quality Management
BackgroundPrevious Experience
Experience in project coordination and quality assurance processes.
Let's Connect
I'm always interested in new opportunities, collaborations, and conversations about technology.
Connect professionally
GitHub
View my projects
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